AM/PM Service® is one of Canada’s largest Point of Sale (POS) company with a proud history of serving independent grocery, retail and restaurants operators for over 35 years. We pride ourselves on providing outstanding customer service, offering fast live response and supporting local communities throughout the Country. We are looking for amazing team members with a technical and customer service background to join our growing company. To learn more about AM/PM we welcome you to visit: http://www.ampmservice.com

What We Offer

• A wonderful team driven work atmosphere
• Opportunity to expand your technical knowledge & expertise
• A dynamic work environment servicing all types of customers & equipment
• Opportunity to work with the industries best customers
• Work with the industries leading Point of Sales brands
• Competitive salary, benefits package & gas card
• Travel opportunities throughout the Country
• On the job & online training are available

Position Summary

The Field Service Technician will work with our industries most reputable brands. This role will expose you to a wide range of POS products, ATMs and merchant devices offering an incredible learning opportunity working while working with customers from many different retail sectors. The successful candidate should be a service centric, self-motivated and technically savvy individual. The candidate must have a valid drivers license & own a reliable vehicle. This position requires regular on-call shift work as well as after hours & weekend availability.

Main Responsibilities

• Provide outstanding customer service
• Provide swift break / fix resolutions on a variety of POS equipment, peripherals, PC’s & networking devices & Automatic Teller Machines (ATMs)
• Execute Install, Moves, Adds, Changes (IMAC) projects
• Follow & maintain AM/PM’s work order processes
• Maintain accurate service stock levels
• Adhere to all Service Level Agreements
• Execute tactful & professional communication

Qualifications

• Possess incredible customer service & communication skills
• Amazing problem solver
• Technically & mechanically savvy
• Incredibly resourceful
• Meticulous record keeper
• A+ Certification is an asset
• ATM, Self Check Out & POS experience is an asset
• Valid driver’s license and a reliable vehicle
• On-site service is required
• Canadian citizen/ permanent resident

AM/PM Service® is one of Canada’s largest Point of Sale (POS) company with a proud history of serving independent grocery, retail and restaurants operators for over 35 years. We pride ourselves on providing outstanding customer service, offering fast live response and supporting local communities throughout the Country. We are looking for amazing team members with a technical and customer service background to join our growing company. To learn more about AM/PM we welcome you to visit: http://www.ampmservice.com

AM/PM Service® is one of Canada’s largest Point of Sale (POS) company with a proud history of serving independent grocery, retail and restaurants operators for over 35 years. We pride ourselves on providing outstanding customer service, offering fast live response and supporting local communities throughout the Country. We are looking for amazing team members with a technical and customer service background to join our growing company. To learn more about AM/PM we welcome you to visit: http://www.ampmservice.com

AM/PM Service® is one of Canada’s largest Point of Sale (POS) company with a proud history of serving independent grocery, retail and restaurants operators for over 35 years. We pride ourselves on providing outstanding customer service, offering fast live response and supporting local communities throughout the Country. We are looking for amazing team members with a technical and customer service background to join our growing company. To learn more about AM/PM we welcome you to visit: http://www.ampmservice.com