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Tradeshows – Spring 2009

Bar and Beverage Conference & Expo
April 28 & 29, 2009
noon-5:00
Stampede Park, Roundup Centre
AM/PM @ Hall D, Booth 216 & 218

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The Convenience U CARWACS Show
May 12-13, 2009
noon-5:00
CalgaryTELUS Convention Centre
AM/PM @ Booth 826

Grocery Showcase West – Vancouver

Grocery Showcase West 2009
PRESENTED BY canadian federation of independent grocers (”CFIG”)

Grocery Showcase West is all about serious business. Top quality buyers are attracted to Grocery Showcase West because there is no better grocery event in the West!

Where:
AM/PM booth # 320
Vancouver Convention & Exhibition Centre
Vancouver, BC

When:
Tuesday & Wednesday
March 10 & 11, 2009

Convenience U CARWACS show – Toronto

The Convenience U CARWACS Show returns for its 6th year of providing leading education and the industry’s best trade show for convenience, gas and car wash operators across Canada.

When:
12 – 5 pm, March 10, 11, 2009

Where:
AM/PM booth #434
Toronto Congress Centre
650 Dixon Road
Toronto, ON M9W 1J1

GS1 DataBar 2010 Sunrise

Source: Matt Monte, Product Line Manager, Datalogic Scanning; Presentation materials from Retalix Synergy 2008

What is GS1 DataBar?
The GS1 system of standards is the most widely used supply chain standard system in the world.
•DataBar is a new bar code symbology
•A renamed version of Reduced Space Symbology (RSS)
•GS1 DataBar can encode over 100 types of data elements (AIs) (Serial or lot numbers, expiration dates, & measurements)

Why GS1 DataBar?
General Benefit Areas:
•Enable control of products unable to use existing bar codes due to size of packaging
•Better control of inventories, shrinkage, and product recalls
•Better control over products exceeding their expiration dates
•Enable scanning of fresh food products and Variable-Measure Fresh Foods (i.e. produce, meat, fish, deli)
•More advanced coupon promotions

Where use GS1 Databar?
There Are Four Specific Target Applications for Food Retail:
•Replacing UPC/EAN on small packaged goods
•Marking fresh produce
•Variable-measure fresh items
•Coupons

DataBar Implementation Implications Summary
POS Scanners
•Scanners need to have software that is capable of reading the GS1 DataBar codes that are intended for POS use
•Some legacy scanners are incapable of GS1 DataBar reading
•Many legacy & current scanners will require updated software loads
•Software needs to manage dual bar code coupons (if necessary)
•Scanners must have this GS1 DataBar reading capability enabled
•Usually enabled by scanning programming labels

POS System Software
•POS software must manage additional new coupon offers
•Must manage variable-weight label additions such as expiration dates
•Must manage multiple suppliers for same produce item

More information on GS1 and GS1 DataBar can be found at www.gs1.org

Expect “Univations” from Fujitsu

Source: Retail Reseller News | 8 Knollwood Dr | Mendham | NJ | 07946
Week of October 20, 2008 / Michael Kachmar, Editor

Fujitsu Transaction Solutions (Richardson, TX) has unveiled its new self-service initiative, dubbed “Univations.” (Think Innovation and “You,” the Consumer.) The program seeks to move Fujitsu from self-checkout, to kiosks in multiple form factors, to emerging opportunities in mobile commerce, explained Fujitsu executives during dinner with RRN.Com this week. To do so, it will leverage the Fujitsu brand, the company’s knowledge of retail, its Pervasive Retailing software framework, and its service offerings.

“Current market conditions are favorable for adoption of self-service,” explained Peter Wolfe, VP, Self-Ordering & Univations Operations. “We feel some of these self-service initiatives may even be mandated by retailers who are trying to save labor and realign their businesses in the manner of banks and airlines.”

Univations will be structured on the “Bronze, Silver, Gold” strategy, in which products are presented in three tiers of functionality and capability to address customer needs, as well as budget. At NRF in January, Fujitsu plans to showcase wall-mount, pedestal, and full-blown kiosks that the company will bring to market and lifecycle manage. In addition to traditional retail, the company intends to pursue near-term opportunities in c-store and gas, quick-service restaurants, and entertainment/arena applications.

“On the software side, we’re going to leverage some of our GlobalStore assets,” Wolfe continued. “Beyond that, we’re going to bring in a partner network to offer additional solutions. Right now, we’re working with a partner in deli order/queue management in the grocery arena. We’re also looking at gift registry, guided selling, and product location.” He noted that Fujitsu’s upcoming PowerPartner program will span self-service as well as traditional POS, and that there has been much interest in outdoor kiosks on the part of the channel.

Peter Wolfe, VP, Self-Ordering & Univations Operations, Fujitsu Transaction Solutions

Payment Application Security Mandates – VISA

Source: VISA

Beginning January 1, 2008, Visa has implemented a series of mandates to eliminate the use of vulnerable payment applications from the Visa payment system. These mandates require acquirers to ensure that their merchants and agents do not use payment applications known to retain sensitive cardholder data elements data (i.e. full magnetic stripe data, CVV, CVV2 or PIN data) and require the use of payment applications that adhere to the PABP.

Outlined below are each of the five mandates, which will take effect over the next three years.

Phase Compliance Mandate

I Newly boarded merchants must not use known vulnerable payment applications, and VisaNet Processors (VNPs) and agents must not certify new payment applications to their platforms that are known vulnerable payment applications 1/1/08

II VNPs and agents must only certify new payment applications to their platforms that are PABP-compliant 7/1/08

III Newly boarded Level 3 and 4 merchants must be PCI DSS compliant or use PABP-compliant applications 10/1/08

IV VNPs and agents must decertify all vulnerable payment applications 10/1/09

V Acquirers must ensure their merchants, VNPs and agents use only PABP-compliant applications 7/1/10

Interac® and EMV for Gilbarco’s pay at pump

Gilbarco’s pay at pump is first and only modular system to achieve both Interac® and EMV certification

GREENSBORO, NC – January 28, 2008 – Gilbarco is the first payment provider to obtain Interac Association Device Certification for outdoor payment solutions. This certification covers the full line of Gilbarco® outdoor payment solutions, branded FlexPay™, including CRIND™ and modular components that can be retrofitted to any existing dispenser. This certification means that petroleum retailers in North America and globally now have a solution to process EMV transactions at the pump. The Gilbarco FlexPay offering also has Europay MasterCard Visa (EMV) Level 1 and Level 2 certification and Payment Card Industry PIN Entry Device (PCI PED) approvals.

“Gilbarco demonstrated its leadership in payment security by involving customers like us in their development and commercialization processes for the FlexPay payment system. The FlexPay system in OEM, retrofit and modular forms provides Husky with tremendous opportunities to provide secure and convenient payment options to our customers. The capability to effectively deliver marketing programs via the FlexPay system is an essential feature as we make investment decisions to upgrade our payment terminals,” said Terry Kinnunen, manager of retail technology at Husky Energy Corporation.

“We have long been an innovator in outdoor payment solutions. With over a million payment terminals installed in dispensers, we understand the need for backward compatible, reliable technologies in the fuel dispenser,” stated Kirsten Paust, vice president of marketing for Gilbarco Veeder-Root. “This approval allows our customers to upgrade to an EMV terminal well in advance of the mandated timelines without accepting the risks and expense that would come with adding a third-party device. This is hugely valuable to retailers in Canada and other international markets adopting EMV.”

FlexPay is available factory-installed in Gilbarco Encore® S dispensers, as a modular retrofit kit, or as individually-approved components to upgrade any Gilbarco or Tokheim dispenser. In all cases, the FlexPay solution maintains the regulatory approvals and valuable warranty on the Gilbarco dispenser.

We like the fact that FlexPay leverages our existing install base and saves us the cost associated with new dispenser installations,” said Frank Cozzolino, manager of IT for Canadian Tire Petroleum. “Our customers will appreciate the integrated appearance and consistent user interface.”

About Gilbarco Veeder-Root

Gilbarco Veeder-Root and Gasboy are leading suppliers of integrated fuel control, site management, and support services for petroleum marketers and commercial fueling enterprises worldwide. (www.gilbarco.com, www.veeder.com, www.gasboy.com). For more information visit www.gilbarco.com.

Full text Press Release

Calgary Co-op Customers Now Have Self-Checkout from StoreNext

Installation of Fujitsu U-Scan Systems Helps Canadian Retailer Address Regional Labor Shortages

Calgary Co-operative Association Limited (Calgary Co-op) has completed a chain-wide rollout of self-checkout that has enhanced customer service and shopper satisfaction.

The project, completed in early April by StoreNext dealer AM/PM Service, integrates Fujitsu U- Scan self-checkout systems with StoreNext’s ISS45 point-of-sale systems. With unemployment in the Calgary metropolitan area averaging just 3.2 percent over the past 10 years, the shortage of retail service personnel contributed to the project’s importance.

“Our stores are seeing an increasing number of customers using the self-checkout lanes,” said Donna Burn, vice president of member and public relations for Calgary Co-op. “This has taken pressure off of our staffed checkout lanes during a time when Calgary is experiencing continuing labor shortages.”

Research from Statistics Canada indicates that the retail sector will need to add 25,000 jobs over the next 10 years, an increase of 35 percent from 2007 figures.

The successful pilot installation in April 2007 led to an all-enterprise retrofit schedule, installing U-Scan in additional retail centers at approximately one-week intervals. In each store, Calgary Co-op replaced one or two of its up-to-21 standard checkout lanes with four U-Scan self-checkout units. After a pause for the holiday shopping season the rollout continued in January 2008 to the remaining retail centers, until 88 self-checkout units overall were operating in the Co-op’s 22 food centers.

All of Calgary Co-op stores also use StoreNext’s ISS45 point-of-sale (POS) software system. StoreNext’s ISS45 transaction processing architecture is designed for the extreme performance requirements of today’s challenging supermarket business, in addition to many important time-saving and shopper-service features.

U-Scan is Fujitsu’s family of self-checkout systems, featuring a space-saving footprint and an intuitive shopper interface that speeds customers through the self-checkout process.

AM/PM Service has provided POS systems, software and support to Calgary Co-op for more than 12 years and is one of Canada’s largest point-of-sale and service companies.

About Calgary Co-operative Association Limited
Locally owned and operated, Calgary Co-op is one of the largest retail co-operatives in North America, with more than 425,000 members, 4,000 employees, $352 million in assets and annual sales of $998 million. Calgary Co-op has 22 retail shopping centers, 22 pharmacies, 26 gas bars, nine travel offices and 15 liquor stores located in Calgary, Airdrie, Strathmore and Okotoks, Alberta. For more information, please visit www.calgarycoop.com.

To read this entire article, please visit here.

VISA Validated Point-of-Sale from AM/PM (updated)

The following List of Validated Payment Applications have been assessed for compliance with the Payment Application Best Practices (“PABP”).

Point of Sale software
POSitouch (RDC) v. 5.3 / v.5.29
SMS (Locsoftware) v. 3.1.0.3
Squirrel (Squirrel) v. 1.43.05155
StorePoint (Retalix)

Middleware (debit/credit interfaces)
Merchant Connect Multi (Tender Retail) v. 3.3.1

Hardware Controllers (pay @ pump)
Allied Next Gen N50

The information provided herein is provided “AS IS” with no warranties, expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose and/or non-infringement.

Consumers Demand More Self-Service Options

Study results reflecting increase over last year are symbolic of what lies ahead.

A growing legion of North American consumers use self-service in their everyday lives, and the latest research from NCR Corporation (NYSE: NCR) shows an increasing percentage of individuals actually favor businesses that offer “do-it-myself” options.

Survey reveals that 86 percent of U.S. and Canadian consumers say they are more likely to do business with a company that offers the flexibility to interact using self-service – whether via the Internet, on a mobile device or at a kiosk or ATM. That’s an increase of 11 percent over those who gave the same response in last year’s study. Moreover, 56 percent say their likelihood to use self-service has increased over the past year.

In addition to being more likely to do business with enterprises offering self-service, 66 percent of the survey respondents say the availability of self-service technologies creates a more positive perception of the deployer’s brand.

Speed, convenience and ease of use are identified most frequently by respondents when asked why they would choose self-service over personal assistance in each of four industry sectors:
• financial (faster–70 percent, more convenient–67 percent, easier–52 percent);
• retail (faster–68 percent, more convenient–64 percent, easier–52 percent);
• travel (faster–63 percent, more convenient–61 percent, easier–60 percent); and
• healthcare (faster–53 percent, more convenient–50 percent, easier–47 percent).

Please visit NCR Center news releases for the full article.

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