1.800.336.2622

Field Service Technician

Houston, TX

Description

AM/PM Service® is an award winning Point of Sale (POS) company with over 30 years of experience in the industry. We are one of North America’s largest independent POS Solution providers. Our passion to make a difference has only grown over the years. We care to create a complexity free environment for every vertical we serve with our dedicated 24/7 customer support and customizable solutions.

As serious as we take our business, we strive to make our workplace just as fun. This is because we value what it means to have an immensely talented, driven and smart team.

What We Offer

  • A fun, supportive and professional work environment
  • Competitive salary and benefits package
  • Opportunities to grow
  • Training
  • And more……

We are currently looking for a full-time Field Service Technician to join our team, starting immediately.

Position Summary

The Field Service Technician will be responsible for installs, repairs, and maintenance on PC, point of sale equipment and peripherals for AM PM Systems’ customer base. The successful candidate should be a self-starter and have the ability to work with limited supervision, and have a good understanding of computer hardware while maintaining customer service. In addition, the candidate must own a reliable vehicle. Please note, that this position requires regular on-call shift work.

Duties and Responsibilities

  • Break fix service of a wide variety of POS equipment, as well as PC’s, printers, retail laptops, pharmacy dispensers, meat wrappers, CISCO routers as well as a variety of other electronic peripherals
  • New system refreshes
  • Install, Moves, Adds, Changes (IMAC) procedure
  • Strive to improvise first visit repairs
  • Manage work orders to meet customers service level agreements

Qualifications

  • PC repair skills
  • A+ Certification an asset
  • ISS45, SMS, ACS-IR or ACE experience an asset
  • Ability to logically troubleshoot equipment
  • Valid Driver’s license (Must provide Driver’s Abstract) and a reliable vehicle
  • Good mechanical skills
  • Good communication skills
  • Self-motivated
  • Must possess the ability to follow directions to completion, and pay close attention to details
  • Ability to accurately read and complete forms
  • Willingness to travel to customer sites on a regular basis

AM PM Systems provides a compensation package that includes base salary, benefits, mileage reimbursement. Salary will be based on experience and qualifications. The successful candidate will receive on-the-job training on various Point of Sale Hardware Systems and point of sale software.

Job Type: Full-time

Salary: Based on experience

Job Location:

  • Houston, TX

Required education:

  • High school or equivalent

Required languages:

  • English
  • Spanish

Required license or certification:

  • Driver's License

To join our team, please e-mail your resume and cover letter, indicating salary expectations to resumes(@)ampmservice.com ,noting “Field Service Technician” in the subject line.

We thank all candidates for their interest; however, only those selected for an interview will be contacted. No phone calls please.